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Here's my latest correspondence with easyJet.
Me: Hi there, how can I ensure easyJet take better care of my wheelchair on my flight to Athens than they did on my last flight to Barcelona? They put it on the luggage belt!! (It's 120kg)... not impressed. I'm really lucky it wasn't damaged. Can't let it happen again! What can I do?
[easyJet Customer rep]: I advise you to pack it correctly and on the top kindly write 'Fragile Handle With Care'. Please ensure that you have adequate insurance to cover your baggage whilst traveling, as easyJet will not be held responsible in case of any damage.
...Mind-boggling.
